I am an Assistant Professor of Business Administration at the Haas School of Business at the University of California Berkeley. In my research I examine how people and organizations navigate economic exchange when there is uncertainty about the quality of the product or service that is provided. For example, how is CEO compensation set when it is unclear how much the CEO contributes to firm performance? How do we allocate research funding when there is disagreement about the quality of research proposals? How do physicians decide when to prescribe opioids when the benefit to the patient is not obvious? When patients receive medical advice from a health care professional, how do they decide to embrace this advice? In my research, I show that in the absence of accurate information about quality, people and organizations turn to other sources of information such as endorsements from people in their social networks and status characteristics of the providers of the service. My research designs leverage institutional features of the settings I study to rule out alternative explanations.
PhD in Sociology, 2015
This paper examines whether the financial burden of hospitalizations affects the health care utilization of household members of the admitted patient. We utilized health care claims data from the Massachusetts All-Payer Claims Database (APCD), 2010 to 2015, to identify emergency hospitalizations of patients on family insurance plans and the health care utilization of the family members on those plans. We used an event-study analysis to compare health care spending and utilization of family members of a hospitalized individual and family members of an individual who was hospitalized one year later. We examine whether such hospitalizations were associated with changes in medical spending, the frequency of ambulatory office visits, other ambulatory care, and preventive care. The analyses include household members of patients with an emergency admission and a length of stay between 5 and 90 days. The results suggest that unexpected hospital admissions reduce household members’ health care spending and utilization by more than 6.4% (95% confidence interval [CI]: -8.2%, -4.5%) on average in the year following the hospitalization. Household members had fewer ambulatory visits with primary care physicians (PCPs), fewer referrals to specialists, and reduced utilization of other ambulatory care, including high-value preventive services. These changes were observed for both children and adults and were exacerbated if members of the household had previously been on Medicaid. The reduction in utilization was less pronounced when the admitted patient and household member shared the same PCP and when their health insurance plan had a family deductible. Compared with families without a hospitalized family member, family members of hospitalized individuals reduced their medical spending and utilization, including a substantial reduction in the use of preventive care. This study highlights the challenges of providing continuity in care when families face financial hardship.
Case management programs assisting patients with social needs may improve health and avoid unnecessary health care use, but little is known about their effectiveness. This large-scale study assessed the population-level impact of a case management program designed to address patients’ social needs. We used a single-site randomized encouragement design with administrative enrollment from an eligible population and intention-to-treat analysis. Study participants were enrolled between August 2017 and December 2018 and followed for 1 year. (ClinicalTrials.gov: NCT04000074). Participants were located in Contra Costa County, an economically and culturally diverse community in the San Francisco Bay Area and the study had a total of 57,972 randomized enrollments of adult Medicaid patients at elevated risk for health care use (top 15%) to the intervention or control group. Enrollees were offered 12 months of social needs case management, which provided more intensive services to patients with higher demonstrated needs. Medical use was measured via emergency department (ED) visits and inpatient admissions, some of which were classified as avoidable. Participants in the intervention group visited the ED at ratios of 0.96 (95% CI, 0.91 to 1.00) for all visits and 0.97 (CI, 0.92 to 1.03) for avoidable visits relative to the control group. The intervention group was hospitalized at ratios of 0.89 (CI, 0.81 to 0.98) for all admissions and 0.72 (CI, 0.55 to 0.88) for avoidable admissions. Only 40% of the intervention group engaged with the program. The program was in continual development during the trial period. Although social needs case management programs may reduce health care use, these savings may not cover full program costs. More work is needed to identify ways to increase patient uptake and define characteristics of successful programs.
Stratification in professional careers arises in part from interpersonal dynamics in client-expert dyads. To reduce perceived uncertainty in judgements of the quality of experts, clients may rely on ascriptive characteristics of experts and on pairwise, relational factors to assess the advice they receive. Two such characteristics, the gender of the expert and client-expert gender concordance, may lead to differences in clients’ trust in expert advice. To explore these issues, we investigate the incidence of patient-initiated second opinions (SOs) in medicine. In an examination of millions of medical claims in Massachusetts, we find that male patients are much more likely than female patients to obtain an SO if the first specialist they consult is female. Moreover, when the first specialist a patient consults is gender non-concordant and the patient seeks an SO, male patients are substantially more likely to switch to a same-gender specialist in the SO visit. Because patients that lack confidence in the advice of the first-seen specialist infrequently return to this specialist for medical services, female specialists generate lower billings. Analyses of medical spending in followup visits suggest that gendered patterns in questioning the advice of medical experts has the potential to contribute substantially to the gender pay gap in medicine.
Previous studies have found little or no systematic differences in the rates at which female and male scientists are awarded funding in international grant competitions. However, past investigations have only studied outcomes, not the preceding scoring and selection process. We propose that common grant review practices–such as panel deliberations, score binning, and interview assessments–allow unequal evaluations to be corrected while staying within a framework of merit-based review. We analyzed unique data from a large funding competition, the Netherlands’ Organization for Scientific Research's Talent Program, including reviewer and panel evaluation scores of both funded and unfunded proposals. We replicate prior research demonstrating gender equity in funding outcomes. At the same time, we find that men received higher evaluation scores, consistent with our argument. This gender difference is counteracted by panels funding women with lower scores than men's, redistributing 64 million euro back to women that would otherwise have gone to men. Our study thus reveals that female scientists are more poorly evaluated than their male counterparts in spite of what equality in outcome statistics might suggest.
As conveners that bring various stakeholders into the same physical space, firms can powerfully influence the course of pandemics such as COVID-19. Even when operating under government orders and health guidelines, firms have considerable discretion to keep their establishments open or closed during a pandemic. We examine the role of social learning in the exercise of this discretion at the establishment level. In particular, we evaluate how the closure decisions of chain establishments, which are associated with national brands, affect those of proximate, same-industry community establishments, which are independently owned or managed. We conduct these analyses using cellphone location tracking data on daily visits to 230,403 U.S.-based community establishments that are co-located with chain establishments affiliated with 319 national brands. We disentangle the effects of social learning from confounding factors by using an instrumental variables strategy that relies on local variation in community establishment's exposure to closure decisions made by brands at the national level. Our results suggest that closing decisions of community establishments are affected by the decisions made by chain establishments: a community establishment is 3.5% more likely to be open on a given day if the proportion of nearby open chain establishments increases by one standard deviation.
The foundation of the scientific method rests on access to data and yet such access is often restricted or costly. We investigate how improved data access shifts the quantity, quality, and the diversity of scientific research. We examine the impact of reductions in cost and sharing restrictions for satellite imagery data from NASA's Landsat program (the longest record of remote-sensing observations of the earth) on academic science using a sample of about 24,000 Landsat publications by over 34,000 authors matched to almost 3,000 unique study locations. Analyses show that improved access had a substantial and positive effect on the quantity and quality of Landsat-enabled science. Improved data access also democratizes science by disproportionately helping scientists from the developing world and lower-ranked institutions to publish using Landsat data. This democratization in turn increases the geographic and topical diversity of Landsat-enabled research. Scientists who start using Landsat data after access is improved tend to focus on previously understudied regions close to their home location and introduce novel research topics. These findings suggest that policies that improve access to valuable scientific data may promote scientific progress, reduce inequality among scientists and increase the diversity of scientific research.
Sociological accounts of network inequality typically rely on the logic of preferential attachment, holding that individuals in a social network prefer to form ties with central rather than peripheral actors. We develop an alternative explanation for the growth of network inequality that does not require actors to have knowledge about the social position of others or to hold explicit preferences for partners based on such knowledge. Instead, we theorize that central actors benefit from being exposed to more opportunities for triadic closure, which confounds a quality- or popularity-based signal that their greater connectedness might also send. We test this prediction an observational study and a field experiment across multiple professional conferences. In the field experiment, we test whether network centrality is predictive of tie formation if the benefits that central actors receive through their disproportional exposure to second-order network neighbors are randomly suppressed. The findings demonstrate that for the same level of exposure to opportunities for triadic closure, central actors and less central actors are equally likely to be selected as network partners. We discuss how the proposed mechanism may be used to rectify social capital disadvantages among disadvantaged groups.
Opioid use claims many thousands of lives each year. This article considers the diffusion of prescription opioid (PO) use within family households as one potential culprit of the proliferation of these medications. In an analysis of hundreds of millions of medical claims and almost 14 million opioid prescriptions in one state between 2010 and 2015, we show that the use of POs spreads within family households. We also show that the treatment effect of exposure to a family member’s PO use is driven by an increase in PO consumption for medical conditions that members of treated and untreated families experience at nearly identical rates. This pattern of results suggests household exposure causes an uptick in patient demand for prescription opioids. We use an instrumental variable estimation strategy to address the well-known challenges to estimating a causal effect of intra-household contagion, such as genotypic similarities among family members, assortative matching in partner selection, and clustering of health conditions within households. The results spotlight the salience of the most ubiquitous social structure, the family household, in accelerating opioid consumption to unprecedented levels. The findings also suggest that rather than direct social influence between physicians, the spread of prescription behavior in physician networks may be driven by shifts in patient demand that propagate through the patient sharing network.
The disclosure of compensation peer groups is argued to provide shareholders with valuable information that can be used to scrutinize chief executive officer (CEO) compensation. However, research suggests that there are substantial incentives for executives and directors to bias the compensation peer group upward such that the CEO can extract additional rent. We leverage the idea that reciprocated peer nominations are unlikely to be biased to construct counterfactual peer groups that allow us to measure the bias of disclosed peer groups. Analyses of 11 years of comprehensive data on compensation peer groups demonstrate that the average firm uses an upwardly biased peer group. The size of the bias increases when incentives and opportunities to do so are more pronounced. Specifically, results show that bias is larger when financial targets are not met and when exercising discretion in the selection of peer firms is justifiable. More importantly, upward bias in compensation peer groups is highly predictive of an increase in CEO compensation, suggesting that there is a strong incentive for CEOs to strategically select peers. Finally, although average peer group bias has gone down in recent years, the predictive effect of bias on pay has gone up. These findings call into question the practical impact of recent efforts to introduce greater transparency into the process for determining executive compensation.
A classic thesis is that scientific achievement exhibits a “Matthew effect”: Scientists who have previously been successful are more likely to succeed again, producing increasing distinction. We investigate to what extent the Matthew effect drives the allocation of research funds. To this end, we assembled a dataset containing all review scores and funding decisions of grant proposals submitted by recent PhDs in a €2 billion granting program. Analyses of review scores reveal that early funding success introduces a growing rift, with winners just above the funding threshold accumulating more than twice as much research funding (€180,000) during the following eight years as nonwinners just below it. We find no evidence that winners’ improved funding chances in subsequent competitions are due to achievements enabled by the preceding grant, which suggests that early funding itself is an asset for acquiring later funding. Surprisingly, however, the emergent funding gap is partly created by applicants, who, after failing to win one grant, apply for another grant less often.
This article examines the sociological factors that explain why some creative teams are able to produce game changers—cultural products that stand out as distinctive while also being critically recognized as outstanding. The authors build on work pointing to structural folding—the network property of a cohesive group whose membership overlaps with that of another cohesive group. They hypothesize that the effects of structural folding on game changing success are especially strong when overlapping groups are cognitively distant. Measuring social distance separately from cognitive distance and distinctiveness independently from critical acclaim, the authors test their hypothesis about structural folding and cognitive diversity by analyzing team reassembly for 12,422 video games and the career histories of 139,727 video game developers. When combined with cognitive distance, structural folding channels and mobilizes a productive tension of rules, roles, and codes that promotes successful innovation. In addition to serving as pipes and prisms, network ties are also the source of tools and tensions.